Customer Testimonials & Reviews
Our customers have shared some wonderful comments, reviews, and testimonials about the quality bar rail and bar parts, and staff at Hardwoods Incorporated. We’d like to thank each of you for taking the time to pass along your comments and we look forward to serving you again for all of your future bar rail and bar parts needs!
We’d love to hear about your experience: info@hardwoodsincorporated.com
I am so impressed with the quality!
Hi Paul,
I wanted to let you know that my order arrived and everything is in great shape. Thanks for the fantastic job of wrapping everything up. The UPS driver was really nice helping me get the order off of his truck. I am so impressed with the quality! I’m not a professional but I’m confident that my bar is going to turn out great with these tops and rails. You even over-delivered on the glass rail so I can do that in a one continuous piece now so thanks for that. There’s not a chance I could have pulled this off had I not found your website!
Todd G. – Liberty Township, Ohio
11/11/17
You were quite informative and generous with your time and knowledge.
Hello Paul ,
You were quite informative and generous with your time and knowledge, the product is beautiful. I was prepared to order the bar top from a local wood turner but your salesmanship gave me a great comfort level and therefore won me over, so bravo!!!
All the best guys thx again.
Pat R. – West Islip, NY
11/11/17
It's the envy of the neighborhood!
Paul,
Love your products and we’re enjoying the bar. It’s the envy of the neighborhood!
Mike C. – Ellicott City, Maryland
11/06/17
The rail is perfect.
Hi Paul.
I was really happy with your service and the rail is perfect. I will send you pictures in about a month when all is completely done.
Thanks.
Mike M – Philadelphia, PA
11/06/17
I really appreciate your advice and response to my many questions.
Hi Paul,
It’s been a while since we spoke, I wanted to let you know how impressed I was with your product and service when I built my bar. I really appreciate your advice and response to my many questions. I am doing a new project and wanted to know if you could sell me the wood to build a table for my Boat…
Thanks again,
Derek W.
10/16/17
I give these guys my highest recommendation.
My wife and I are renovating an 1870’s masonry building with the goal of turning it into a bar and a restaurant. Besides the challenge of the project itself, we’re doing most of the work ourselves and are not professionals. My first real experience with carpentry has just been in the last 18 months working on this project. Before doing this bar top, all I had worked with was pine – wood that I could ‘putty and paint’. When I contacted Paul and Hardwoods Incorporated, it wasn’t really possible for me to hide that I didn’t know much about finished wood, or even carpentry. Paul quickly, professionally and gracefully guided me thru the design and material selection. I placed the order and it arrived on time, and well packaged so that nothing could get damaged. I downloaded the relevant install instructions from their website, and watched their videos. I couldn’t be more pleased with the service, quality, and value I received. As I told Paul on the phone after I finished the install, my compliments to him and his company would be better appreciated if he knew how picky I am. I give these guys my highest recommendation and have let them know they are free to share my contact information with potential customers looking for a reference.
Mark Rauschert
Bushnell, Illinois
10/02/17
The quality of the wood and milling are fantastic.
Hello Paul,
Everything arrived and in my haste to get building, I forgot to send you a thank you. The packaging was impressive. Everything arrived without any damage and the quality of the wood and the milling are fantastic. Thank you again!
Thanks again,
Matt M.
09/29/17
Thanks for shipping to our APO
Paul,
I will be happy to send you pictures once it is completed.
Thank you for the update on shipping. You as a business owner know the importance of customer service, but you can’t imagine how difficult some places make it to get things sent to an APO. Please thank your wife for the extra effort she put in to make this so easy. You have been an absolute joy to do business with, and I will recommend you to anyone that is going to build a bar in the future.
Thanks again,
Matt
09/16/17